Refund Policy

Last updated: May 2026

1. 14-Day Guarantee

We want you to love your Living Archive. If you are not completely satisfied with your premium subscription, you may request a full refund within the first 14 days of your initial purchase.

2. Cancellations

You can cancel your subscription at any time through your account settings. Once canceled, you will retain access to premium features until the end of your current billing cycle. We do not provide prorated refunds for partial months.

3. How to Request a Refund

To request a refund within the 14-day window, email hello@plantcompanion.online with your account details. Refunds will be processed back to your original payment method via Paddle.